Delivery policy
How electronic results are delivered and how estimated times apply.
Electronic delivery
UnlockRapide services are digital. No physical product is shipped. The result, code, licence or provider comment is delivered in the order details and may also trigger a notification according to the account preferences.
Delivery times
The delivery time shown on a service page is an estimate. It starts after the order is confirmed and depends on the provider and on the customer submitting correct information.
Tracking
Customers can track each order from their account. If the estimated time is exceeded, they may contact support with the order reference. A delay alone does not mean that an order has been rejected or is refundable.
UnlockRapide services are digital. No physical product is shipped. The result, code, licence or provider comment is delivered in the order details and may also trigger a notification according to the account preferences.
Delivery times
The delivery time shown on a service page is an estimate. It starts after the order is confirmed and depends on the provider and on the customer submitting correct information.
Tracking
Customers can track each order from their account. If the estimated time is exceeded, they may contact support with the order reference. A delay alone does not mean that an order has been rejected or is refundable.