Terms of service
Essential rules applying to accounts, balances and GSM orders.
Customer account
Customers must provide accurate information, protect their access credentials and promptly report unauthorised use. Each account remains personal to its holder.
Prices and orders
The service, price, currency, required information and estimated delivery time are shown before confirmation. Customers must verify the IMEI, serial number, email address or any other submitted data. A confirmed order debits the wallet balance and may be sent to the provider immediately.
Processing
Displayed delivery times are estimates and may vary according to the provider, brand, model or required checks. The status and result available in the account are the reference for order tracking.
Authorised use
Customers agree to order only for devices, accounts or services they are authorised to have processed. Fraud, attempted unauthorised access or unlawful use may result in account suspension.
Support
For any dispute, customers must provide the order reference and relevant information to support without sharing their password.
Customers must provide accurate information, protect their access credentials and promptly report unauthorised use. Each account remains personal to its holder.
Prices and orders
The service, price, currency, required information and estimated delivery time are shown before confirmation. Customers must verify the IMEI, serial number, email address or any other submitted data. A confirmed order debits the wallet balance and may be sent to the provider immediately.
Processing
Displayed delivery times are estimates and may vary according to the provider, brand, model or required checks. The status and result available in the account are the reference for order tracking.
Authorised use
Customers agree to order only for devices, accounts or services they are authorised to have processed. Fraud, attempted unauthorised access or unlawful use may result in account suspension.
Support
For any dispute, customers must provide the order reference and relevant information to support without sharing their password.